Contact

A real person reads every message — usually the same person who packed your box. We reply within one business day, Monday through Friday.

Orders, returns & product questions: focusincense@hourstick.com
Wholesale & collaborations: focusincense@hourstick.com with "Wholesale" in the subject line
Press: focusincense@hourstick.com with "Press" in the subject line

Before you write, the FAQ answers most questions about burn times, safety, shipping, and returns in under a minute.

Or use the form below — it lands in the same inbox.